Samsung’s Italian direct consumer shop offers devices and appliances with delivery and selected collection options. Check the exact model, postcode and service package, especially for installation and returns.
Quick facts
- Best for: Buying Samsung products directly with order-specific delivery choices
- Known for: Direct Samsung device and appliance orders with product-specific delivery and support.
- Price range: Check the exact model, applicable delivery and installation fees, and any finance terms at checkout.
Why consider this place
The direct-store terms explain Italy delivery exclusions, consumer eligibility, collection and withdrawal. Appliance service fees and differing delivery estimates require order-specific confirmation.
Location and links
- Address: Via Mike Bongiorno 9, 20124 Milan, Italy
- Official website
Service area and category
- City: Milan
- Country: Italy
- Service area: Italy
- Category: Brand-direct online electronics store
Ordering, delivery and consumer support
These facts concern the direct consumer shop. Business purchases and Samsung products sold by other retailers require their own terms.
- Location Access
- Delivery is within Italy, excluding Livigno and Campione d'Italia; category, postcode and physical access affect service eligibility.
- Total Cost
- Product and service prices include current VAT. Delivery charges, where applicable, are shown separately during checkout.
- Delivery Cost
- Express delivery is listed as free for eligible smaller electronics; appliance delivery, floor service and installation have category-specific fees.
- Delivery Timing
- Sources differ: Confirm the delivery estimate for your exact product and postcode; do not rely on a universal next-day promise.
- Collection
- Eligible mobile products offer Samsung Customer Service or InPost collection; select an available point and follow the readiness message.
- Returns Window
- Consumer withdrawal must be notified within 14 days of delivery or collection; the return pickup must occur within 14 days of notice.
- Return Process
- Call 800 025 520 to arrange withdrawal and return collection; preserve packaging and accessories. Bundle returns can require both products.
- Return Cost
- Samsung arranges the return pickup, but appliance removal and disinstallation are the customer's cost; premium outbound charges are excluded.
- Warranty Support
- The consumer store states 24-month legal conformity coverage; contact 800 025 520 or an authorised Samsung service centre for assistance.
- Consumer Business
- The reviewed consumer terms require an adult EU resident accessing from the EU and purchasing for non-professional purposes.
- Payment
- The shop lists eligible EU-issued cards, PayPal and Samsung Pay; confirm options for the selected order.
- Finance
- Findomestic and PagoDIL require provider approval. Check the current lender terms and total repayable before selecting instalments.
Sources: Samsung — Sales and refund terms · Samsung — Delivery services · Samsung — Payments and finance Checked 2026-09-24.
About this information
Researched from the public sources linked above. We have not visited or received confirmation from the business. Check current prices, availability and booking conditions before making plans.